Privacy Policy

Privacy Policy
Effective Date: 1 - Jan- 2025

This Privacy Policy explains how Flione Innovation and Technologies Private Limited ("Flione", "we", "our", or "us") collects, uses, discloses, and protects personal information through our school ERP platform Nexsti (the “Service” or “Platform”), accessible at https://nexsti.com.

By accessing or using the Nexsti platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of data when users or institutions use Nexsti:

a. Personal Information

  • Full Name

  • Email address

  • Mobile number

  • Role (student, parent, teacher, admin, etc.)

  • Profile photo (if uploaded)

  • Aadhaar number or student ID (if required by the institution)

b. Academic and Institutional Information

  • Institution name

  • Class and section

  • Attendance records

  • Examination results

  • Fee transactions and payment details

  • Timetables, assignments, and announcements

c. Usage and Technical Data

  • IP address

  • Browser and device type

  • Date and time of access

  • Pages visited

  • User interaction logs

  • Error reports and system activity logs

2. How We Use Your Information

We use the collected data to:

  • Deliver ERP features and improve performance

  • Facilitate school administration and academic operations

  • Verify user identity and secure platform access

  • Notify users with relevant updates or alerts

  • Offer customer support and troubleshooting

  • Ensure legal compliance and audit readiness

3. Sharing of Information

We do not sell any personal data. We may share user data only in the following scenarios:

  • With the user’s school or institution

  • With trusted third-party service providers (under confidentiality agreements)

  • With government or law enforcement agencies when required by law

  • With others, only upon clear user or institutional consent

4. Data Security

We take data protection seriously and use:

  • Secure Sockets Layer (SSL) encryption

  • Role-based access control (RBAC)

  • Encrypted storage of sensitive information

  • Regular security reviews and monitoring

  • Backup and recovery systems

Users are advised to protect their passwords and avoid sharing login credentials.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Institutions can request data deletion by contacting our support team.

6. Children's Privacy

Nexsti is designed for use in schools. Student data is collected and processed only under institutional authority and with appropriate protections, in compliance with relevant laws for child data protection.

7. Your Rights

Users (or their guardians, in case of minors) may request to:

  • Access personal data

  • Correct or update inaccuracies

  • Request deletion (subject to school or legal restrictions)

  • Withdraw consent for non-essential data uses

Requests can be submitted via email to: support@nexsti.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on https://nexsti.com/privacy-policy, along with the effective date. Continued use of the platform implies acceptance of changes.

9. Contact Us

For questions or concerns related to this Privacy Policy, contact us at:

Flione Innovation and Technologies Private Limited
#34, Dr. ArunaChalam Road, BEML 5th Stage, Shri Rajarajeshwari Nagar, Bangalore-98
Email: support@nexsti.com
Phone: +91-7975817139